If you are using ZoneAlarm and installed MS Windows update kb951748, kb890830, kb951978, kb955020, kb951698, or kb950582, possibly you lose your Internet connection. There is a possibility that the update made changes to the networking files that ZoneAlarm does not recognize.
To workaround this problem, you can do any of the following: (Do these steps at your own discretion)
- Set ZA Internet security settings to Medium.
- Uninstall KB951748 and leave the ZA Internet settings on High.
- Initialize the ZA database and let the ZA firewall reconfigure itself from scratch.
- Uninstall/reinstall ZoneAlarm.
*** This post will be updated once better fixes will be available.